Privacy Policy
Effective 2026-05-01 · v1.0
Valortex Co., Ltd. ("we") operates valortex.com (the "site"). This policy explains what we collect on the site, why, and what you can do about it. It applies to the site only; information exchanged under a separate business contract is governed by that contract.
1. What we collect and why
Inquiry form (1-minute inquiry) — purpose: receiving and answering your inquiry, quoting and sampling, sales follow-up
| Data | Required | Note |
|---|---|---|
| Company/brand, work email, product category, estimated quantity | Required | |
| Your name, target season, message, attachments | Optional | PDF, images, AI, XLSX · up to 3 files, 10 MB each |
Collected automatically — purpose: spam prevention, traffic analysis, improving the site
- Country (from IP address), browser information, time of submission
- Referrer and advertising parameters (utm_source etc.), site language
- Google reCAPTCHA verification result
- Cookies and identifiers for Google Analytics 4, Google Ads conversion measurement and Microsoft Clarity usage analytics (section 5)
We do not collect government ID numbers or sensitive personal data.
2. How long we keep it
- Inquiry record (site storage): deleted automatically 400 days after submission
- Sales record (our internal system): kept 3 years from the last contact, then deleted. If a business relationship follows, records are kept as long as commercial and tax law requires
- Attachments: deleted 1 year after submission
- If you ask us to delete your data, we do so without undue delay unless a law requires us to keep it.
3. Sharing
We do not sell or share your personal data with third parties, except where required by law.
4. Processors and international transfers
We use the following service providers. Depending on where their servers are, your data may be transferred outside your country.
| Processor | Service | Location | Retention |
|---|---|---|---|
| Google LLC (Google Cloud) | Site hosting, inquiry and attachment storage, automated reply email, internal sales system (Seoul region) | Korea, United States | Period in section 2 |
| Google LLC (reCAPTCHA) | Bot protection | United States | Processed on verification, not stored |
| Google LLC (Google Analytics, Google Ads) | Visitor statistics, ad conversion measurement | United States | Per Google's policy (14 months by default) |
| Microsoft Corporation (Microsoft Clarity) | Page usage analytics (click and scroll heatmaps, anonymised session recordings) | United States | Per Microsoft's policy (13 months by default) |
For visitors in the EEA and UK, our legal bases are your consent (analytics cookies) and our legitimate interest in responding to business inquiries. Transfers rely on the providers' standard contractual clauses.
5. Cookies and analytics
We use Google Analytics 4 for visitor statistics and Google Ads conversion tracking, with IP anonymisation enabled. We also use Microsoft Clarity to analyse clicks and scrolling anonymously; text typed into form fields is not recorded. You can block this through your browser settings or the Google Analytics opt-out add-on; the site works the same either way. Referrer and campaign parameters are held in your browser's session storage and sent only when you submit the form.
6. Your rights
You may request access to, correction or deletion of your personal data, or ask us to stop processing it, at any time. Write to the contact below; we verify your identity and respond within 10 days.
7. Security
HTTPS in transit, least-privilege access, managed access tokens, and periodic review of our processors.
8. Contact
- Data protection officer: Jeon Yeon Su, Chief Executive Officer
- Phone: +82-10-5093-3648
- Email: valor@valorinter.com
- Address: #307 Sejong & Camus Square, 14 Yangpyeong-ro 30-gil, Yeongdeungpo-gu, Seoul 07202, Korea
Every email from us is sent from an @valorinter.com address. Mail from any other domain is not ours.
9. Changes
This policy is effective from 1 May 2026. We will post any changes on this page seven days before they take effect.